- Diagnose and repair electrical, mechanical, hydraulic, and pneumatic issues on CNC machines and automation systems on-site across West Coast in a timely and efficient manner
- Install, commission, and test CNC machines and associated automation equipment at customer facilities
- Perform preventive maintenance to ensure optimal machine performance, minimize downtime, and maximize productivity
- Conduct machine demonstrations and provide technical expertise during customer visits
- Accurately document all service activities, including parts used, labor time, and any technical issues encountered
- Provide remote and telephone support to customers for troubleshooting and technical guidance
CNC Field Service Engineer
Chicago, USA
Full-time
Permanent employee
Your mission
We are seeking a skilled and motivated Field Service Engineer with expertise in CNC machinery to join our service team. In this role, you will be responsible for installing, maintaining, diagnosing, and repairing CNC machines at customer sites across the Chicago area and the U.S. West Coast. You’ll be the face of our company in the field, ensuring customer satisfaction and optimal machine performance.
Your profile
- min. 3-5 years experience as a Field Service Engineer/Technician in the CNC or machine tool industry
- Strong skills in diagnosing electrical, mechanical, hydraulic, pneumatic, PLC, and CNC issues
- Solid CNC milling knowledge; Heidenhain experience is a plus
- Ability to read technical manuals, schematics, and engineering drawings
- Valid driver’s license, clean driving record, and ability to travel up to 75% domestically
Why us?
- Health and dental insurance
- 401k with company match
- Paid time off and paid holidays
- Company cell phone and laptop
Über uns
Wir ermöglichen große Technologiesprünge durch den Blick aufs kleinste Detail! Als erste bohrten wir ein Loch durch ein menschliches Haar - und verschoben so die Grenzen des Machbaren. Unsere weltweit unerreichte Präzision im Bereich Zerspanung und Präzisionsmaschinenbau bringt seit 1962 Luxusuhren zum Ticken, Teilchenbeschleuniger zum Brummen und Satelliten zum Kommunizieren. Trotz unserer familiären Größe von ca. 300 Kolleginnen und Kollegen sind wir globaler Technologieführer und ausgezeichnet als Top-Innovator und Bayerns best 50. Wir beweisen jeden Tag, dass deutsche Ingenieurskunst weiterhin unerreichte Qualität liefern kann und Kunden sowie der Gesellschaft wichtige Technologien an die Hand gibt.