Field Service Engineer

Permanent employee, Full-time · Chicago, USA

Read job description in:
Aufgaben
  • Perform troubleshooting of electrical, mechanical, hydraulic and pneumatic issues on-site in a timely manner.
  • Perform preventive maintenance for all types of KERN machining centers
  • Provide telephone support for customers and partners 
  • Determine root cause analysis of machine errors
  • Perform installation of KERN machining centers
  • Provide service and application training
  • Perform machine demonstrations as needed
  • Document each service call
Profil
  • Knowledge of CNC milling technology - required
  • Experience in troubleshooting electrical, mechanical, hydraulic, and pneumatic issues
  • Professional interaction with customers
  • Knowledge of Heidenhain control system beneficial but not required
  • Basic knowledge of programming and setup of CNC machines is required
  • Ability to work with Microsoft Office
Benefits (alles andere als "μy")
  • Retirement Plan
  • Health and Dental insurance 
  • Paid time off and paid holidays
  • Company cell phone and laptop
Über uns
Wir ermöglichen große Technologiesprünge durch den Blick aufs kleinste Detail! Als erste bohrten wir ein Loch durch ein menschliches Haar - und verschoben so die Grenzen des Machbaren. Unsere weltweit unerreichte Präzision im Bereich Zerspanung und Präzisionsmaschinenbau bringt seit 1962 Luxusuhren zum Ticken, Teilchenbeschleuniger zum Brummen und Satelliten zum Kommunizieren. Trotz unserer familiären Größe von 270 Kolleginnen und Kollegen sind wir globaler Technologieführer und ausgezeichnet als Top-Innovator und Bayerns best 50. Wir beweisen jeden Tag, dass deutsche Ingenieurskunst weiterhin unerreichte Qualität liefern kann und Kunden sowie der Gesellschaft wichtige Technologien an die Hand gibt.
Your mission
  • Perform troubleshooting of electrical, mechanical, hydraulic and pneumatic issues on-site in a timely manner.
  • Perform preventive maintenance for all types of KERN machining centers
  • Provide telephone support for customers and partners 
  • Determine root cause analysis of machine errors
  • Perform installation of KERN machining centers
  • Provide service and application training
  • Perform machine demonstrations as needed
  • Document each service call
Your profile
  • Knowledge of CNC milling technology - required
  • Experience in troubleshooting electrical, mechanical, hydraulic, and pneumatic issues
  • Professional interaction with customers
  • Knowledge of Heidenhain control system beneficial but not required
  • Basic knowledge of programming and setup of CNC machines is required
  • Ability to work with Microsoft Office
Why us?
  • Retirement Plan
  • Health and Dental insurance 
  • Paid time off and paid holidays
  • Company cell phone and laptop
About us

KERN designs and manufactures high-end milling machines, capable of achieving the tightest tolerances and best surface finishes in the industry. KERN has been a successful brand since 1962, with our factory located in the Bavarian Alps in beautiful southern Germany. KERN has always been privately owned and as a result there is a strong commitment to the quality of products and processes. With a low hierarchy the company can adjust quickly to markets needs and changing environments. The most important value at KERN is a highly motivated and capable team. The success KERN experienced in the past could not have been accomplished without the efforts of KERN’s employees. It is a high priority for KERN to provide a welcoming company culture and abundant opportunities for development and personal growth.


KERN Precision has grown steadily in the US for over 15 years, becoming the largest subsidiary of KERN Microtechnik. KERN Precision’s customers find success in the most exciting and demanding applications, both in well established and emerging industries. With a growing customer base, it's KERN's mission to provide top-tier service to keep machines up and running. We are looking for an applicant who is engaged and curious about new technologies, and who is excited to learn and expand professional and personal skills.

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